Free Shipping In the US
When you compared our price, did you add shipping? We already did.
What’s their cost now?
Simple pricing. No surprises at checkout.
United States Shipping
Includes Puerto Rico & US Virgin Islands
FREE SHIPPING on every order – no minimum
International Shipping
Canada, Mexico, Caribbean, South America & more
Global Shipping set by Order Weight
Under 10 lbs – FREE
Small Parts and accessories
10-30 lbs – $49
Most truck parts
30-60 lbs – $150
Larger Tool Boxes
Over 60 lbs – $350
Jumbo Tool boxes and Flex Pipe
We ship globally from Troy, Michigan. International carriers charge by weight, so we pass part of those costs along. No hidden fees or added handling charges.
International Shipping is added at checkout for packages over 10 lbs. The exact cost will show in the cart after you add your shipping address, and before you pay.
FAQ – Shipping
Where do you ship?
United States (including Puerto Rico & US Virgin Islands), Canada, Mexico, Caribbean, South America, Australia, United Kingdom, and more.
How long does international shipping take?
Typically 5-10 business days depending on destination and customs clearance.
Do I pay customs or duties?
Import duties and taxes are the responsibility of the buyer and vary by country.
Can I track my order?
Yes. You’ll receive tracking information by email once your order ships.
Damaged shipment?
Contact us immediately and send photos. We’ll replace the product.
Wrong Part delivered?
Contact us immediately and we’ll ship the correct part, there’s no restocking fee.
Local Pickup?
We’re happy to save on freight and have you pickup at our Troy location. Please put a note in your checkout order for pickup.
Special Circumstances
Special arrangements.
We’re happy to make special arrangements when the online store arrangements don’t fit your needs or circumstances.
Need it overnighted?
Call the office for expedited requests, these extra costs we do pass on but we do not charge a handling fee.
Replacements?
Components can be purchased individually to replace lost or damaged units.
Freight Deliveries?
Heavy or large freight deliveries require a business address for most shippers, contact us if you have a special circumstance, i.e. for residential freight.
Contact the office for more information, support@hqtruckparts.com, or 248-689-7373