Privacy Policy

Who we are

High Quality Truck Parts has a legacy of more than 50 years in manufacturing and distribution. Our website address is: https://hqtruckparts.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Your personal data is your data, when you share that data with us here on the HQ Truck Parts site it will be used to support your shopping experience. It will help with the search, simplify, and speed along your purchasing and return experience. All of this to help us manage access to your account.

Our data retention policy is automated and preset. For inactive accounts, pending, failed, and cancelled order accounts data is deleted after 12 months. Completed order accounts are retained indefinitely and payment data is kept for 180 days.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. For completed orders or other financial transactions we may be required to retain that information and be unable to delete that information as a result of the transaction already completed.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Our business partners, like KSI Distribution, Norgren, and other vendors and partners who can provide you High Quality Truck Parts may be using your contact information in order to provide you with the best shopping experience technology can provide. We do not sell your data under any circumstances or provide it to other organizations.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

Curious Minds, WP Engine, Quickbooks, IT Right, MyWorks Sync and WordPress provide the security technologies we use and trust. These technologists have a combined hundreds of years of experience protecting sites like HQ Truck Parts. If there is a breach of some kind we would be notified and within a reasonably short period of time notify our customers, partners, and vendors.

What third parties we receive data from

As of this notice date, we do not have any third parties other than KSI Distribution who works closely with us in finding distributors, vendors, inventors who want to provide the very best, most unique truck parts. We receive data from Google Advertising services to help us identify and locate distributors and buyers of Truck Parts. This is done in order to make our products and pricing available.

What automated decision making and/or profiling we do with user data

We use SEMRUSH, Google, and other search and information gathering sites to help us find and present the best options for our customers when possible.

Industry regulatory disclosure requirements

HQ Truck Parts will comply with all local and National rules for the sale and distribution of High Quality Truck Parts. If there is something you find that is not in compliance please notify us so we can make the proper adjustments.