HQ Truck Parts Privacy Policy
Effective May 2025
At HQ Truck Parts, we value your trust. We only collect the information we need to serve you better, and we never sell your data.
What We Collect
When you shop or interact with our website, we may collect:
- Your name, contact info, and shipping address
- Order and payment information
- Cookies and website usage data to improve your experience
- Optional reviews or feedback you submit
We may use tools like Google Analytics, SEMrush, and other services to understand website traffic and behavior.
Why We Collect It
We collect this information to:
- Process and ship your orders
- Provide customer support
- Improve our website and services
- Share verified reviews to help future customers
- Comply with legal or security requirements
Use of Review Services
We work with trusted third-party services, such as Shopper Approved, to collect and publish customer reviews. If you make a purchase, you may receive a follow-up email inviting you to leave a review. These reviews help others shop with confidence and help us improve.
Who We Share Data With
We do not sell your data. We may share your information only with:
- Trusted vendors who support your order (e.g., warehouse, shipping, payment, or review services)
- Technology and hosting partners (e.g., Big Scoots Host, MyWorks, QuickBooks, and others)
- Legal authorities, if required to comply with regulations
How Long We Keep Your Data
- Completed order info is retained for legal and accounting purposes
- Pending or inactive account data is removed if requested
- Cookies and browsing data may persist until deleted from your browser
Your Rights
You can contact us to:
- Request a copy of your data
- Ask us to delete your data (if no legal obligation prevents us)
- Unsubscribe from emails or review invites
Send requests to: support@hqtruckparts.com
Security
We use secure platforms and industry-trusted tools to protect your information. If there’s a data breach, we’ll notify affected users as quickly as possible.
Questions?
Visit hqtruckparts.com or contact us with any privacy-related questions. We’ll be happy to help.
